Frequently Asked Questions

Both dogs and cats can enjoy our products. Our Olive Wood Chews are designed for dogs who love to gnaw, while our Coconut Fiber Toys are suitable for both dogs and cats who enjoy interactive play and natural textures.

Yes. Olive wood is a natural, non-toxic material that is safe for chewing. It naturally splinters much less than many other woods. Always supervise your pet during play and inspect the chew regularly for wear.

Choose a size slightly larger than your pet’s mouth to prevent swallowing. Our sizes range from XS (for small breeds) to XL (for large breeds). If in doubt, we always recommend sizing up for safety.

Olive Wood Chews can be wiped clean with a damp cloth and air dried. Coconut Fiber Toys can be spot cleaned. Do not soak or submerge in water for extended periods as this may weaken the natural fibers.

Orders are typically processed within 1-2 business days. You will receive a tracking number once your order has been shipped. Global shipping times vary by destination.

You can reach us via WhatsApp at 010-302 1688, through our Contact page form, or via email at xxxx. We typically respond within 24 hours.

Yes. Our coconut fiber toys use tightly wound multi-strand natural fibers, making them highly durable for interactive play. However, like all natural materials, they may wear over time with heavy use.

Yes, we ship worldwide to pet owners who value natural products. Shipping rates and delivery times are calculated at checkout based on your specific location.